Refund policy

1. Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

2. Cancellation period

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have or has taken possession of the goods.

3. Address

In order to exercise your right of cancellation, you must inform us (Eastside Chains) by means of a clear explanation (e.g. a letter sent by post or email) about your decision to cancel this contract. You can use the attached sample cancellation form for this, but this is not prescribed.

4. Compliance with the deadline

To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.

5. Consequences of the revocation

If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you have chosen a different type of delivery than the cheapest standard delivery we offered) immediately and at the latest within fourteen days from the day on which the notification of this contract has been received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment.

6. Return right

We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.

7. Return of the goods

You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days.

8. Return costs

They bear the immediate costs of returning the goods.

9. Value replacement for contracts for deliveries of goods

You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.

Cancellation form

If you want to revoke the contract, please fill out this form and send it back.

On [here is the name, the address and, if necessary, to insert the entrepreneur's fax number and email address by the entrepreneur]:

Hereby revoked (s) I (1) the contract for the purchase of the following goods (1)/the provision of the following service (1), ordered on (1)/preserved on (1), name of the consumer (s), address of the consumer (s) (s) (only when on paper), date

(1) Coat incorrect.

Return

  • The chain was delivered damaged (except chains are bought due to errors)
  • Wrong product / wrong color delivered

  
The chains are individually adapted for each customer. A return is therefore only possible to a limited extent.

Notice

*Please keep in mind that the chains can be fried. With the intensive use of the chains, wear may occur over time. This is not a return.